Privacy Policy

Big Picture: Our Data Collection Practices

At Ponder, whether you are a student, a teacher or just a casual reader, we take your privacy very seriously. This Privacy Policy describes Ponder's policies and procedures on the collection and use of your information when you use the Ponder Service, either through the web site, the browser add-ons or the mobile application(s). We will not use or share your information with anyone except as described in this Privacy Policy.

You have full control over what reading data is collected and shared with each of the Ponder groups you are a part of, and can delete your sharing data whenever you would like. Each user can manage their reading sharing through their Reading List, by clicking "Settings" at the top right corner of the page.

User-Provided Information

When you register for a member account with the Service, you will provide us with a username and password. Your username will be visible to the other members of your group.

Depending on how your group is configured, you may optionally provide your first and last names, an email address and student identification number. This information will be shared with the administrator(s) of your group to facilitate user interaction within our services.

We may use your email address to send you Service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your contact information to send you marketing email messages. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

You also provide us information in User Content you post to the Service. Your annotations and comments, and metadata about them (such as when you posted them), are viewable to other users in the groups you share them with on the Service, along with your username.

If you add a group or class, you may also provide us with course information, including instructor information and syllabus links.

If you want to delete or disable your profile, please contact us.

Information Collected Automatically

When you use the Service, we use persistent and session cookies and other tracking technologies to: (a) store your username and password; (b) analyze the usage of the Service; (c) customize the Service to your preferences; and (d) enhance your navigation through the site. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Service. If you logout of the Service, the persistent cookie is removed. Persistent cookies can be removed by following your web browser's directions. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

For the groups you are a member of, Ponder will capture passive reading data when you visit any of the domains that are enabled on your Reading List for that group. Visit the Reading List settings for the classes you are apart of, and configure appropriately. You can access these settings at any time by clicking the "settings" link at the top right-hand corner of the screen. More about managing your reading list.

Once you install the Ponder add-on, or launch the app, Ponder will measure which documents you read and how long you spend reading them on the sites listed in your group Reading List. That information will be used along with your groupmates’ reading data to create an aggregate view of reading activity for the group. That aggregate data is visable under the "data" tab on your class feed.

Your group administrator will be able to see how many documents you read, how long you spend reading them, but not specifically which documents you read.

Whenever you logout of Ponder (link in the top right corner of the site) your add-on will be disassociated with your account. You will not be able to post responses, and no reading activity can be captured.

Non-Personally Identifiable Information

We may aggregate and/or anonymize information collected through the Service so that the information does not identify you. We may use aggregated, anonymized, and other non-personally identifiable information for any purpose, including for research and marketing purposes, and our use and disclosure of such information is not subject to any restrictions under this Privacy Policy.

Data Uses

Outside of supporting your Ponder experience, Ponder data will only be used to improve the quality of the underlying platform - your personal data will not be shared with third-parties.

No Third Parties Collecting Personal Information

In order to use Ponder, you will need to create a username and password. Adding additional identity information to your profile is optional, and even then it is private to the groups and institutions that created them. If you so choose, your profile can include your first and last name, email address and a student identification number. These details are only visible to the administrator for your group.

Whether or not you add any of these details, none of this personal information is shared with third party services.

Industry Standard Security Practices

Ponder uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. For example, all data is transmitted over encrypted channels to and from Ponder servers, and our servers are secured using industry-standard best practices and protocols.

We cannot, however, ensure or warrant the security of any information you transmit to Ponder or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

In the event that personal information is compromised as a result of a breach of security, Ponder will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

COPPA - Children’s Online Privacy Protection Act

For K12 schools or parents using Ponder with students under the age of 13, you must get parental consent before adding them to your Ponder groups.

Parents or users: If you have any questions or requests (for example, data review or deletion) around privacy chat with us or submit a ticket.

FERPA - Family Educational Rights and Privacy Act

For schools or universites concerned about FERPA compliance, no school records are stored in Ponder, and no Ponder personal data is ever shared with third parties.

Any questions or comments, please contact Ponder support.